Senior
Technical
Project Manager

IT Enterprise Project Manager

Managed a portfolio of 6 concurrent M&A integration projects spanning manufacturing and software company acquisitions across the Americas and EMEA regions. Leveraged Generative AI tools to automate dashboards and reporting, improving project visibility and reducing administrative overhead.

• Managed a portfolio of 6 concurrent M&A integration projects spanning manufacturing and software company acquisitions across the Americas and EMEA regions, coordinating technical workstreams across infrastructure, applications, security, and business teams.
• Developed project dashboards, integrated schedules, and delivery playbooks to improve visibility into milestones, risks, dependencies, and technical readiness across multiple simultaneous integrations.
• Led process improvement initiatives to standardize technical project workflows, increasing consistency and efficiency across M&A integration delivery.
• Reported project progress, key risks, and delivery metrics to cross-functional stakeholders and senior leadership to ensure alignment and execution readiness.
• Trained incoming project managers on integration workflows, reporting standards, and technical delivery practices.
• Leveraged Generative AI tools to identify project gaps, analyze schedules, and automate dashboards and reporting, improving project visibility and reducing administrative overhead.

Project Manager

Led delivery of ERP and financial software implementation projects for mid-to-large law firms supporting 70–550 attorneys. Independently managed 160 client service projects generating $1.5M in revenue while maintaining delivery quality, budget alignment, and client satisfaction.

• Led delivery of ERP and financial software implementation projects for mid-to-large law firms, supporting billing, accounting, and financial operations for organizations with 70–550 attorneys.
• Managed multiple concurrent client implementation projects, coordinating scope, schedules, budgets, risks, and issue resolution to meet delivery milestones and client objectives.
• Coordinated technical delivery activities across consultants, technical teams, and client stakeholders to support implementation readiness and successful go-live outcomes.
• Monitored project financial performance, including budgets, margins, and utilization metrics, to support profitability and effective resource planning.
• Supported post-go-live stabilization by managing issue resolution efforts and coordinating technical and business teams to address implementation barriers.
• Assisted with rollout and adoption of Professional Services Automation (PSA) tools, improving project visibility, billing workflows, and operational efficiency.
• Mentored project managers and contributed to team enablement initiatives to improve project delivery consistency.
• Independently managed 160 client service projects from initiation through closure — each averaging 12-hour SOWs with lean 1–3 person teams — generating $1.5M in revenue while maintaining delivery quality, budget alignment, and client satisfaction.

Project Manager

Led cutover planning and execution for enterprise Workday ERP and Epic EHR implementations impacting 13,000+ employees. Directed a 100+ workstation command center coordinating 400+ IT professionals during Epic go-live to ensure issue resolution and operational continuity.

• Led cutover planning and execution for enterprise Workday ERP and Epic EHR implementations impacting 13,000+ employees, coordinating technical readiness activities across infrastructure, support, and business teams.
• Directed setup and operation of a 100+ workstation command center, coordinating 400+ IT professionals during Epic go-live to ensure issue resolution and operational continuity.
• Managed cutover planning for integration of a regional hospital into the health system, coordinating technical and operational transition activities.
• Developed and tracked project budgets, milestones, KPIs, risks, and readiness metrics, reporting progress to project teams and executive stakeholders.
• Coordinated vendor deliverables and cross-functional technical teams to ensure implementation readiness and successful execution of enterprise initiatives.

Project Manager / Product Manager

Led Agile project and product delivery for client engagements, coordinating sprint planning, backlog prioritization, and MVP development between technical and business teams. Leveraged Power BI to build dashboards and reporting insights that supported stakeholder decision-making.

• Managed Agile project delivery activities for client engagements, coordinating with developers and business stakeholders to define priorities, requirements, and implementation milestones.
• Supported development of a minimum viable product (MVP) by facilitating sprint planning, backlog prioritization, and delivery coordination between technical and business teams.
• Analyzed business and sales data using Power BI to develop dashboards and reporting insights that supported stakeholder decision-making.

Senior Consultant

Managed technical EHR implementation projects for behavioral health organizations across multiple states. Led SOW coordination for a large-scale shared EHR implementation spanning four mental health agencies. Developed SQL queries and technical reports to support implementation reporting.

• Managed technical implementation projects for behavioral health organizations, coordinating project planning, workflow analysis, data conversion, and EHR deployment activities.
• Led contract and SOW coordination for a large-scale shared EHR implementation across four mental health agencies, ensuring alignment of scope, timelines, and technical deliverables.
• Provided technical consulting in data analysis, workflow mapping, KPI reporting, system configuration, and integration readiness for healthcare clients across multiple states.
• Facilitated stakeholder meetings, executive presentations, and technical planning sessions to support implementation readiness and delivery success.
• Developed SQL queries and technical reports to support implementation reporting and operational analysis.

Director of Information Technology

Led enterprise IT modernization including cloud migrations, infrastructure upgrades, and systems implementations. Managed vendor relationships, technology contracts, budgets, and technical roadmaps aligned with organizational priorities.

• Implemented, configured, and installed mobile applications and cloud computing systems: transferring file server (Egnyte), membership database (Blackbaud Hosting), and improving accessibility to information via remote and secured web browser, mobile devices, and tablets for employees.
• Planned and managed transition of new network architecture and IP Telephony phone system (ShoreTel) to account for future operations growth and increased access points across physical site. Implemented expansion of bandwidths as internet needs grew: Dial-up, DSL, T1, Cable, and Fiber Optic.
• Led IT assessments, research, and benefit-cost analysis of potential technology acquisitions; leveraged changing technology landscape and new millennium opportunities onto social media platform tools for improved operational efficiency. Procured new servers, hardware, and software; moved entire system to cloud.
• Deployed Twitter in a quick-paced leadership training simulation — facilitated communication between coordinator, group leads, and participants in multiple locations. Deployed Yammer, which enhanced the flat-organization model and improved suggestions and feedback between employees.
• Managed server environment for Windows Server 2000, 2003, 2008, Microsoft Exchange 2003, 2007, and Microsoft SQL Server 2008 and operating systems for Mac, Windows NT to Windows 8. Provided virus, spam, and malware protection and software updates to computers. Worked with vendors to deploy firewalls and implement secure Wi-Fi network. Educated staff on policy changes and instituted security and compliance guidelines.
• Performed frequent large-scale data extraction and analysis, and integrity and security checks on confidential and public information using queries and exports to produce 250,000+ record databases for directors, executives, and board members for decision-making, vendors for marketing, fundraising, and IRS for compliance. Used Word, Excel, Access, and Crystal Reports with database to improve operations and workflow.
• Led development of website content work orders and performed various website content updates and redesigns in 2002 and 2007, leading to $10,000+ in annual savings and improving content updates from an average of a week or more to under two business days. Developed corporate intranet using SharePoint 2013. Integrated Google Analytics and generated reports to directors and executive staff.
• Organized equipment and technical aspects of Sigma Nu fraternity conferences: stage décor, radio communication, audio and video elements, lighting, and presentation media and music. Negotiated with in-house/other PSAV companies to provide equipment and technicians for conferences.